Strategic Analysis (A)


  


Mobile Industry
Table of Content


Introduction                                                                                                                 1


1.      PESTLE Analysis                                                                                              2


         1.1          Political                                                                                                3


         1.2          Economic                                                                                            3


         1.3          Social                                                                                                  4


         1.4          Technological                                                                                      4


         1.5          Legal                                                                                                   5


         1.6          Environmental                                                                                     5


2.      Five Forces Analysis                                                                                         6


         2.1          Rivalry                                                                                                 7


         2.2          Threat of Substitutes                                                                           7


         2.3          Buyer Power                                                                                       8


         2.4          Supplier Power                                                                                   8


         2.5          Barriers or Threat to Entry                                                                  8


3.      Driver of the Industry                                                                                         9


4.      Evaluation                                                                                                          10


5.      The Scenario                                                                                                     11


References and Bibliography                                                                                     i


 


 


Introduction


 


Businesses are development in accordance to the needs of the society.  Possibly, most business organization not only in the Mobile Industry wants to initiate a strategy that could maintain the organization’s strength, capability and competitiveness. It is important that organization as whole should always open their mind for changes that they might encounter in order to cope and adapt to the latest development that are happening within and outside their environment. Recently, Oliver (1997) suggested integrating the resource-based view of the firm with institutional theory in order to better understand the “context and process of resource selections” (1997:697). It is believed that these insights can be extended and applied to the ongoing organizational change debate. In particular, we suggest that institutional forces guide strategic change.


 


Strategic change is defined as actions that “enable the organization to take advantage of important opportunities or to cope with consequential environmental threats” (Gioia and Chittipeddi, 1991:433).  This definition exposed the change process to both internal and external situations, which is consistent with the attempt at identifying strategic change options suitable under varying circumstances. In additional, Strategic changes are adjustments an organization makes to better align itself with its environment, improving the likelihood of successful strategy implementation. With this regard this paper will be conducting PESTLE Analysis and Five Forces Analysis of Mobile Industry in order to evaluate the current stance and the possible future of the industry.



1.         PESTLE Analysis


With respect to the current stance of the Mobile Industry, the different strategies imposed by the companies in this industry in different markets helped them to have and initial feel of the different markets which might be the possible reason of declining market share.  Actually, the different strategies may also help the industry to have a better understanding of how the market works. The different markets may help in introducing to the companies in this industry the cultures and characteristics of the markets thus it became educated with how to adjust in the different setting. Lastly the different strategies helped in making sure that the industry encounters lesser problems while starting up a new market. By using different strategies, companies in the Mobile Industry have not committed anything that will give it more problems. In developed countries it is somewhat easier to enter because they usually have fully developed communications, distribution and transportation systems, to name but a few facilitating factors. In contrast, developing countries require a more flexible approach, since they tend to be more jealous of their national prerogatives and less advanced in their infrastructure. But their sales potential is, nevertheless, quite substantial. It can be tapped successfully, if business, let say, the Mobile Industry is willing to adapt. With regards to this, the following discussion will illustrate the PESTLE Analysis of the Mobile Industry.


 


1.1       Political:


            With regards to the political factors of the Mobile Industry, observers will see a continuing progression in the ruinous steps which have forced the industry into a socio-politico-economic corner. Whether this is related to flat demand or to the industry’s creation of ever-wider range of vehicles that many buyers seem to care little about, there is a problem.  The industry is likewise linked closely to the policies of governments, the earning of communication business.  Little wonder then that so many emerging countries are keen to develop a communication sector or that there is such a political pressure to protect it in the developed countries. The world’s communication industry is currently dominated by little more than a handful of firms, each wielding colossal financial, emotional and political power.  The industry’s approach to dealing with political institutions has not always been brilliant.  It tends to be good on technical issues, although it has not always fully presented to longer-term options, in order to make the choices and their implications clear.


 


 


1.2       Economic:


            For much of the developed world and increasingly for the developing world, the communication industry is a pillar industry, a flag of economic progress.  Without the communication industry, it is impossible to develop an efficient telephone business, a network industry or a computer business – other central foundations of economic progress.  The communication industry has been a core industry, a unique economic phenomenon, which has dominated the twentieth century.  However, the industry now suffers from a series of structural schisms and has become riddled with contradictions and economic discontinuities. For the capital markets and the finance sector, it has lost a lot of its significance, as a result of ever declining profits and stagnant sales.


 


            The proliferation of products means that it has become hopelessly wasteful of economic resources.  While all these and more sound like a very gloomy assessment of such a vast economic phenomenon, the industry is not in the end despondent.  A different future is possible for the industry, a highly desirable one.



 


1.3       Social:


            The world’s telecommunication industry, affects the society as a whole.  It employs millions of people directly, tens of millions indirectly.  Its products have transformed society; bring undreamed-of levels of mobility, changing the ways people live and work.  The social value of the additional mobility that this industry brings involves the valve of the people being able to commute over longer distances easily, among many others.  For most of its existence the communication and technology industry has been a model of social discipline and control and it is not just that the communication and technology sector offers a ‘pillar’ of something else.  There are, on the other hand, particular social issues to address in many developing countries, often those that are the result of an undertone of religious faith. The telecommunication industry has the role to play in helping develop the mobility of such countries and it can be achieved at an acceptable social cost of the country is prepared to learn the necessary lessons from those who have traveled this route before it and to make the necessary investments.


 


 


1.4       Technological:


            The Mobile Industry works on a scale so awesome and has an influence so vast that it is often difficult to see.  The level and diversity of technologies that it must deploy are increasing, which imposes both new investment burdens and new uncertainties and risks.  Roughly a million mobile phones and other communication technology are built around the world each week – they are easy the most complex products of their kind to be mass- produced in such volumes.  The company uses manufacturing technology that is the cutting edge of science.  But still, the potential for developing coordination skills, intellectual capabilities and emotional sensitivities through electronic technologies remain far from fully exploited.



 


1.5       Legal:


            There are various legal implications in the conduct of the steel business which has repercussions for the environment, society and the government.  Due to the nature of the work that the mobile phone business is in, there are potentially more hazards in the industry than in any other existing industry nowadays, particularly security in information.  There is the antidumping law in the US, which could b e possibly implemented in Europe or Asia given the right government initiative, in response to the various versions of a protectionist trade policy that exists in various countries.


 


 


1.6       Environmental:


            With regards to the global performance and environmental concern of the industry, the mobile industry is quite impressive as compared to other type business industries.  Other than the mobile phones and communication technologies themselves, the business is intricately tied to the manufacture of a wide range of components and the extraction of precious raw materials.  The effect to the communication industry are that they needed to establish R&D centres to take advantage of research infrastructure and human capital, so that they can develop communication products locally to satisfy the requirements of the global environmental and safety regulations more effectively.



 


2.         Five Forces Analysis


            The most dominant strategic management paradigm in recent years is known as the strategies model (Fredrickson 1991).  Porter (1998) claims that the intensity of competition in an industry is neither a matter of coincidence or bad luck.  Rather, competition in any business industry is rooted in its underlying economic structure and goes well beyond the behaviour of current competitors.  The state of competition in an industry depends on five basic competitive forces.


 


            The model of pure competition suggests that risk-adjusted rates of return should be stable across firms and industries.  Nevertheless, a number of economic studies have asserted that different industries can sustain varied levels of profitability, through knowledge of the structure of the industry.  With this, Porter’s 5-Forces Model is useful for understanding the context of the industry, in which the firm operates (‘Porter’s Five Forces’ 2006)



Figure 1 – The Five Factors or Forces Affecting Competition in an industry (Adapted from Porter, 2006)


2.1       Rivalry


            In Mobile Industry, this is caused by several factor, such as the presence of a larger number of firms that compete for the same customers and resources; low switching costs for a consumer can switch from one product to another; strategic stakes are high when a company is losing market position; a diversity of rivals with different histories, cultures and philosophies; and industry shakeout (‘Porter’s Five Forces’ 2008).


 


            Similarly, the Mobile Industry also faces this factor since they have a lot of competitors especially in telecommunication and information business such as industries that provide services and manufactures computer, electronic products and communication networks.  In order to gain an advantage, the Mobile Industry has to do some competitive moves.  As competition seems to be very high in the telecommunication and technology business, so does the fight for high-value, the customers in particular.  The Mobile Industry is determined to gain more of these valued customers.  Its strategic elements are a very effective way to compete with their rival industries.


 


 


2.2       Threat of Substitutes


            Substitute products refer to products in other industries (‘Porter’s Five Forces’ 2008).  The threat to Mobile Industry is the price of the materials being used in order to sell products and render service to customers, which include cables, telephone lines and many others.


 


            In accordance to the threat of substitutes in Mobile Industry, the Mobile Industry needs to completely manage this factor to attain business success.  The Mobile Industry, in its commitment to customers in the business world, should demonstrate value and return on investment.  The focus on key industries permits the Mobile Industry to locate customer needs.  The price of substitute products is more expensive.  This provides the industry a great following.  Moreover, the quality, features and benefits of substitute products are generally lower.



 


2.3       Buyer Power


            This refers to the impact that customers have on a producing industry (‘Porter’s Five Forces’ 2008).  In the Mobile Industry’s customers, buyer power is strong, such that this could provide Motorola’s rivals with a strong and efficient business.  In Mobile Industry environment, the buyer power is the impact that customers have on a producing industry.  As there are still only a few mobile phone and telecommunication technologies manufacturer who can compare to what the company has managed to achieve in this era, the bargaining power of buyer is not as great compared to the following epoch and coupled with the industry being a key supplying group for the buyers, which in this case, are large companies and several high and individual customers, the bargaining power of buyers have notably not budged.


 


 


2.4       Supplier Power


            The power of suppliers over the Mobile Industry is also strong, as it also contributes to the decline of the business of the company.  Due to the increase of prices in the market, prices of raw materials also increases, thus, give additional costs for the companies in this industry.  In this regard, some of suppliers of components can possibly control their business operation.  Let say in Motorola and Vodafone are highly dependent on their supplier of mobile phone components (Kraziot T 2003).


 


 


2.5       Barriers or Threat to Entry


            The economies of scale play a significant role in the cost of produce the product and service.  Companies in this industry have competitive fixed costs and spend relatively large on plant and equipment.  Moreover, competitors in the industry are not likely to cut their price to defend their market position.  In an industry experiencing fast market growth, patents, proprietary knowledge and brand reputation are also considered as barriers for companies entering the industry.



 


3.         Drivers of the Industry


            The Mobile Industry development is actually affected by several factors known as drivers of the industry.  These drivers will be shown in Five Forces Analysis.  Basically, in Mobile Industry, the drivers are technology, supplier control, buying behaviour of consumers and competitors.  Other driver such as the treat of substitutes is not a big deal in this industry since the price of products substitutes is still almost close to the price of products substitutes is till almost close to the price of products of the Mobile Industry.  A business opportunity paradigm for Mobile Industry shows that new technologies, when achieving 10% market penetration inevitably invite imitators (Huuderman, 2003).  These imitators invariably form the first layer of competition sparked by each successive innovation in telecommunications.  In many case, the instinct of established telecommunication firms like Nokia will be to absorb such innovators; whether innovators respond to these overtures or simply capitulate in the face of competition, the interaction of veteran and entrepreneurial companies define a business opportunity paradigm that generates new opportunities throughout the company.  According to Gruber (2003), the business opportunity paradigm for telecommunication industry and also applicable to Mobile Industry represents a synthesis of three themes:


(1)        constant innovation leads to substitution;


(2)        large firms seek to pre-empt small firms through advantages of capital and economies of scales;


(3)        support industries will emerge to sustain the originating technology.


The synthesis of these three themes provides a model by which some prognostication of future Mobile Industry development can be applied.



 


4.         Evaluation


            Form the given presentation, the Mobile Industry can be successful and possibly dominate the business market of technology. 10 years from now, the Mobile Industry can still give excellent services and products if they continue to enhance their innovation and technological advantages.  Meaning to say, competitors, technology and suppliers are factors that directly affect the business performance of the industry.  Actually, most of the companies in Mobile Industry are too much relying on their suppliers as revealed in the report of Krazit T (2003).  Thus, the industry should have extensive or alternative plan regarding suppliers’ issues.  The Mobile Phone Industry is actually fact becoming a major contributor to the business sector.  Over the next years, let say 10 years, consumers will see the launch of a new generation of mobile phone with enhanced features than what they have now.  It is necessary for the maintenance of this high-profile industry to become visible in all the types of media that technology has to offer.  Reports reveal striking evidence that a new ‘networked generation’ is turning  away from television, radio and newspapers in favour of online services, including downloadable content – used on multiple devices such as iPods and mobile phones and participation in online communities (‘Ofcom communications Market report reveals new industry trends and changes in consumer behaviour’ 2008).  With respect to this needs in Mobile Industry, online advertising i.e. internet marketing through websites continues to grow in importance as a mass marketing medium; attracting significant revenues away from to her media.  Thus these two shifts have large impacts in the marketing field.  The Mobile Industry need to focus on how to best present their products and services to an increasingly diverse and more informed consumers, at the same time maximizing the use of the Internet as a potent marketing tool.  Additionally, globalisation calls for marketers to design strategies which will ensure that the largest scope of market is taken hold of.  With these shifts come the important role that the Internet plays in marketing’s various aspects.


 


            With consumers increasingly willingness to switch phone companies because of the wide variety of choice available, it is of paramount importance that the Internet be used to promote excellent marketing strategies.  Using Internet presence to trigger interest for the product and /or the service, serves as a true marketing channel, whose function was to make potential users aware and interested in a new mobile application or product brand.  Its importance as possibly a brand interface could also be exploited by the industry.  As suggested, the wise used of a website could either attract or lose existing and potential customers.  The strategies of the firm, therefore, need to be consistent with what was preset as objective of the firm and in an industry as mobile provision where innovations are an edge, this is very vital.


 


5.         The Scenario


            The rapid growth of technological advancement in the society has brought people ease in all the things that they do.  Part of this technological advancement is the emergence of the innovative activities for each and every organization, the Mobile Industry is not an exemption.  Evidence of innovation is spread thinly in the business population, as most profess that innovation brought out excellent performance for the company in terms of profit and resource maximization.  Management of innovation is often regarded as the unquestioned cornerstone towards competitiveness in the 21st century.  These technological advancements have brought people, especially those in the business world, to utilize a strategy that would be helpful in enhancing the business value of any organization.  Furthermore, this development has made changes and development with regards to the plans and strategies of the management of any organization, notably those in the marketing environment.  With regards to the fast development and changes in the modern business, can Mobile Industry sustain their progress using their current business strategies?


 


References and Bibliography


 


Gioia, DA & Chittipeddi, K 1991, ‘Sense making and sense giving in Strategic change initiation.”


            Strategic Management Journal 12: 433-448.


 


Krazit T 2003, Motorola blames phone shortages on camera components. Accessed: May 12, 2008.  Available at: http://www.compterweekly.com/Articles/2003/12/08/199121/Motorola-blames-phone-shortages-on-camera-components.htm


 


Ofcom Communications Market Report reveals new industry trends and changes in consumer behavior 2008, Office of Communication, Accessed: May 12, 2008. Available at: http://ofcom.org.uk/media/news/2006/08/nr_20060810


 


Oliver, C 1997, “Sustainable competitive advantage: Combining institutional And resource-based view.” Strategic Management Journal 18(9): 697-713.


 


Porter’s Five Forces 2006, Quick MBA, Accessed: May 12, 2008. Available at: http://quickmba.com/strategy/porter.shtml


 


Porter’s Five Forces 2006, Porter 5 forces analysis, Accessed: May 12, 2008. Available at: http://www.coursework4you.co.uk/porter.htm.


 


Smith T 2008, Q1 post-Xmas Iull reverses iPhone growth curve. Accessed: May 12, 2008. Available at: http://www.reghardware.co.uk/2008/04/25/q1 world phone sales/



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