CUSTOMER SURVEY RESULTS

CUSTOMER SURVEY RESULTS

August 10, 2007-PEAK

  FOOD                                                                 4.68

                        STRENGTH

Ø       Well cooked.                                                                 4.65

Ø       Hot food.                                                                       4.62

                               

                        WEAKNESS

Ø        Good product presentation                                             4.57

 

SERVICE                                                           4.58

STRENGTH

Ø       Managers w/ good customer relations/ service

 (effectively managing the store).                                             4.59

 

WEAKNESS

Ø       Courteous and attentive.                                                 4.53

Ø       Fast serving of orders.                                                    4.53

 

CLEANLINESS & CONDITION                    3.94

 

WEAKNESS

Ø       Cool dining temperature                                                           4.31

Ø       Restroom/ Wash Area                                                                 4.34

 

PERSONNEL GROOMING

Manager                                                     4.61

Crew                                                           4.56

 

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