CUSTOMER SURVEY RESULTS
August 10, 2007-PEAK
FOOD 4.68
STRENGTH
Ø Well cooked. 4.65
Ø Hot food. 4.62
WEAKNESS
Ø Good product presentation 4.57
SERVICE 4.58
STRENGTH
Ø Managers w/ good customer relations/ service
(effectively managing the store). 4.59
WEAKNESS
Ø Courteous and attentive. 4.53
Ø Fast serving of orders. 4.53
CLEANLINESS & CONDITION 3.94
WEAKNESS
Ø Cool dining temperature 4.31
Ø Restroom/ Wash Area 4.34
PERSONNEL GROOMING
Manager 4.61
Crew 4.56
Credit:ivythesis.typepad.com
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