BUSINESS TRAVELLERS

Facilities for Business Travelers in Four Leading Airports

 

1.  London Heathrow Airport

Heathrow Airport Business Facilities

There are 3 Executive Lounges at Heathrow, located in Terminals 1, 2 and 3, run by Servisair.  The Lounges offer a wide range of beverages and snacks, work areas equipped with phone, fax and e mail connections.  Customers can take advantage of complimentary beverages and light snacks, a selection of newspapers and magazines, television, internet and toilet and shower facilities. The cost is £18.80 per passenger.

The Travelex Business Centre

The Travelex Business centre is located in the Queens Building between Terminals 1 and 2. It is a large complex, perfect for small private functions through to much larger corporate meetings.

The Facilities include: 20 meeting rooms; a conference suite with eating of up to 60 people theatre style; Showers; Meeting refreshments.  Business support facilities including: Two computer workstations; Faxing; Photocopying; Internet; Audio and video conferencing; Email.

 

Meeting all your Business Needs

The Business Centre is an exclusive conference centre designed to accommodate any type of company or group of individuals who are in need to of using a first rate, professional service. It can be used for the following:

• Board meetings


• Product launches


• Training sessions


• Smaller private interviews and screenings

There is an extensive range of menus available from simple working lunches through to more elaborate buffet parties and champagne receptions. There is a fully licensed bar that is open Monday to Friday from 11.00.

Meeting Rooms

All the rooms are fully air conditioned and sound proofed. The main attraction of the centre is the Stuttgart Suite which comfortably caters for sixty people and features a fully automated display wall. There are a further 18 meeting rooms which can all be hired – all various different sizes, to cater for any type of meeting.

The Business Lounge

The Business Lounge is a large spacious area offering; Tea, Coffee, Fruit juices, Light snacks, Newspapers and periodicals, Satellite TV.

The Communications Centre

Keep in touch by; Fax, Telephone, & E-mail

Recharge mobile phones; print out presentations before meetings/flights. Research and explore the Internet and access to video conferencing additional facilities which include:

• Photocopying


• Shower facilities


• In-house catering


• A licensed bar

Fast Track

Heathrow Airport offers a Fast Track priority service for business class travelers. Saving you up to 30 minutes on the time it takes to walk from the car park to the airport, check-in and then on to your flight. The Fast Track service offers:

• Dedicated parking


• Duty free counters


• Priority passport and immigration control channels

2.  London Gatwick Airport

Gatwick Airport Business Facilities             The South Terminal has two executive lounges: Servisair Lounge and Aviance Lounge. Follow the signs for Airline Lounges. The Servisair Lounge is on the upper level of South Terminal’s international departures lounge. The cost is £18.80 per passenger. The lounge is open daily from 05:30 – 21:30.  Facilities include complimentary beverages and light snacks, selection of newspapers and magazines, telephone/fax machines, television, toilet and shower facilities. (For further information and to book contact Servisair The Aviance Lounge is in the Sir Robert Hardingham Suite, on the second level of the South Terminal. Passengers can pay to access the lounge on the door at a cost of £19.50 per passenger. Opening hours are daily (except Sunday) from 06:00 – 21:00. Facilities include a limited smoking area, complimentary bar, magazines, showers and toilets.

The North Terminal has one executive lounge: Alexandra Suite.

The Alexandra Suite is located in the North Terminal departures lounge. Follow the signs for Airline Lounges.  Passengers can pay to enter the lounge on the door at a cost of £19.50 per passenger.  Opening hours are daily from 06:00 – 21:00. Facilities include a no smoking lounge, complimentary bar, magazines, showers and toilets.

Conference and Business Centre

The BAA Conference and Business Centre is located on the 7th floor of Norfolk House within Gatwick’s South Terminal. Two minutes from the arrival and departure halls, the Conference and Business Centre provides:

Meeting facilities

• 16 meeting and conference rooms, accommodating up to 60


• Rooms available for hire by the hour, half-day or daily


• High speed internet access


• Latest presentation and communications technology


• Video conferencing


• Air conditioning


• Full catering

Executive Lounge

• Specially designed for business travelers


• Quiet working environment


• Walk-in facility, no need to pre-book


• High speed internet access


• Analogue and ISDN lines available for laptops


• Flat screen PCs ready for use


• Hourly charge includes all network charges, refreshments and printing

Business Services

• Photocopying, Scanning, Color printing, Courier service, Secretarial work, Faxing, Binding

Fast Track

Gatwick Airport offers a Fast Track priority service for business class travelers. Saving you up to 30 minutes on the time it takes to walk from the car park to the airport, check-in and then on to your flight, the Fast Track service offers:

• Dedicated parking


• Duty free counters


• Priority passport and immigration control channels

3.  Hong Kong International Airport

Business Facilities at the airport:  Business Centre is located in the PCCW HKT Business Centre.  Services include Internet access, fax, videoconferencing and local mobile telephone rental.  Wireless broadband services are provided with the passengers’ own laptops.

Facilities

Money and communications: There is a bank, and several bureaux de change counters and ATMs located throughout the terminal. A post office is located in the Departures hall. Wireless Internet is available anywhere airside in the terminal. A Cyber Break Café is located in the northwest concourse and some 170 PowerPhones for Internet access can be found in the terminal and Ground Transportation Centre.

Eating and drinking: There are more than 150 food and drink outlets, including an Irish pub in the Arrivals hall. Shopping: Shops including gift and duty-free are available. There is a 24-hour convenience store in the Arrivals hall. A pre-order and pick-up service for duty-free products is available. Luggage: Trolleys are available at all passenger drop-off points. A porter service is available at various points, including outside the Departures hall and the baggage reclaim hall. An excess baggage shipping service is also available at aisle K, before check in (). A left-luggage facility is also available in the Arrivals hall (). Lost and found services are available at the customer service centre, the airport police report centre and via the help phones; there is also a lost and found office on level 6 of the terminal

Other facilities: There is a medical centre on level 6 () and a pharmacy. The Plaza Shower and Relaxation Lounge on level 7 of the west hall is open 24 hours and provides shower rooms, semi-private napping rooms and a mini salon. There is also an Oriental Massage Centre. Children’s play areas are located near gates 22 and 36, while nursery rooms are located at various points throughout the terminal. A non-denominational prayer room is situated in the check-in hall and is open 24 hours.

Conferences and Business

The PCCW Business Centre is located in the Departures check in hall; services include fax facilities and mobile telephone hire. Further conference and business facilities are available from the Plaza Premium Lounge in the west hall () and east hall (), as well as the Regal Airport Hotel (). There are several airline lounges.

Internet & Business Facilities

Time flies at Hong Kong International Airport–and there’s good reason. Business travelers access the Internet, leisure passengers surf the worldwide web and everyone enjoys the convenience of Multi-media payphones and PowerPhones. You’ll find these new facilities located in most of the airside public areas of the passenger terminal.

Passengers who have their own laptops equipped with PC-LAN cards can access the Internet from almost anywhere airside in the passenger terminal. This service employs the very latest technology developed by Pacific Century Cyber Works (PCCW). Charges based on time apply, but business travelers in particular will find the time well spent.

Passengers can check and send their email, as well as access the internet on 170 PowerPhones conveniently located at the Passenger Terminal Building and Ground Transportation Centre. Travelers with laptops can also connect with the internet by plugging into a data jack on selected PowerPhones. Normal phone charges apply and these are itemized on each phone ().

Hotels

The Regal Airport Hotel (t) is connected to the passenger terminal by a covered walkway. Information counters and a booking service, operated by Hong Kong Hotels Association ), can be found in the Arrivals hall. Airport Express Line rail ticket holders can catch a free Airport Express ()

 

4.  Dubai International Airport

Airport Facilities

Money and communications: The airport has banking services and ATMs in both terminals. There are 24-hour bureaux de change facilities near gates 8, 18 and 22 and a 24-hour post office near gate 18 on the Sheikh Rashid Departures concourse. Dubai Duty Free () also offers foreign exchange, banking and Internet facilities.

Eating and drinking: There are some 25 restaurants, cafés and bars in the Sheikh Rashid Departures concourse. The Food Court is located on the upper level, between gates 13 and 15, with outlets including fast food and international cuisine. An Irish Village is located near gate 23. There are also restaurants in Terminal 2.

Shopping: There is comprehensive duty-free shopping at the airport. Dubai Duty Free has a massive array on offer at the Terminal 1 Sheikh Rashid Departures concourse and the ground level of the Departures hall, while Terminal 2 has a special bulk purchasing desk.

Luggage: There is a baggage relocation system in place, which electronically tags each piece of luggage, in order to make retrieval of lost luggage faster and easier.

Other facilities: There is a 24-hour fully-equipped medical centre, located on the ground level of the Terminal 1 Sheikh Rashid Departures concourse, near gate 13. There are also prayer rooms (for either men or women), a lounge for women, a children’s play area and the the G-Force Health Club () with a swimming pool, gym and massage facilities.

Conference and Business Facilities

There are two business centres within the Terminal 1 Sheikh Rashid Departures concourse. The Connect Business Centre (), in the Dubai International Airport Hotel, has five meeting rooms, accommodating from six to 18 delegates, and a conference room for up to 60 delegates. There is also a first-rate communications system, eight workstations, and secretarial and office services facilities. Global Link, near gate 16, has six ISD booths, workstations with Internet and fax, and secretarial services around the clock. Touch-screen Internet kiosks, which take credit card payments, are located opposite the DCA First Class Lounge (gate 9) and the Irish Village. There are several first- and business-class lounges, many with workstations and Internet access, in both Terminal 1 and 2. VVIP and VIP lounges, with private offices and showers, are available for passengers using the Am Majilis facility, which must be booked 24 hours in advance (via the airport’s website).

 

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